YourMajesty does not accept returns on items unless they are found to be different from your order or are found to be damaged, spoilt or faulty upon arrival. You may return your YourMajesty online store purchase, including sale items, by sending it back to the YourMajesty Online Store, subject to adherence to the following terms:

Returns will only be accepted on items within 14 days from the date of receipt. Items returned outside their respective period will not be accepted.

The items returned must be in their original condition (including tags) and must not have been worn, altered or washed in any way. All box packaging shipped with your order must be returned in original condition, so that they may be reused for future orders and reduce our carbon footprint.

Every clothing item that YourMajesty ships has a tag attached reading "Once this tag is removed, this garment cannot be returned". We recommend inspecting all purchased items carefully as soon as they are received so that you will have adequate time to return items within our returns timeframe.

Swimwear

For all swimwear, if the item is found to be incorrect or damaged upon receipt, you may submit a return request. However, the items must not have been tried on for hygiene purposes. The protective hygiene strip must remain in place and the top and pant sizes of bikini sets must match. With that being said, returns will not be accepted if the protective hygiene strip is removed or altered, the top and pant sizes of bikini sets differ, or the item otherwise shows signs of wear.

Shoes

Please try on shoes on soft surfaces before they are worn as we will not accept shoes returned with sole markings or scratches, and these do not count as defective products. Please ensure that the shoes are returned with original shoebox, otherwise your return will not be accepted.

Jewellery, Tights, and Hair Accessories

We will only accept returns on cosmetics, earrings, underwear, tights, hair clips, hair chignons if they are found to be incorrect item delivered or damaged on receipt.

Gift Cards

Gift Cards may not be returned.

Should you wish to return an item, YourMajesty does not refund international prepaid duties and taxes paid at the time of checkout for Delivered Duties Paid (DDP) orders or duties and taxes paid at the time of customs entry for Delivered Duties Unpaid (DDU) orders. Contact your local customs office to obtain your tax refund.

All international returns should be shipped back to YourMajesty as goods returned to sender to ensure no duties and taxes are incurred for the return, and no extra refunds will be given for any costs incurred this way.

Any DDU orders refused upon delivery at either the final destination or customs, will have the incurred duties and taxes deducted from the refunded amount and be subject to a 30 day return processing time.

The above policy only applies to the YourMajesty Online Store.

Return Processing Times

Once the items have been received, they will undergo a quality review. Once cleared, YourMajesty will either send a brand-new item to you, or refund you the cost of the item in store credits. Please take note that no refunds in cash will be given. You will receive email notification once your return is processed, this will occur within 5 business days of receiving your return. During sale periods returns processing may take 1-2 days longer.

Returns will only be accepted with proof of purchase on items within 14 days from the date of receipt. Items returned outside their respective period will not be accepted.